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Recover More from Lost
and Damaged Shipments

Identify eligible claims, reduce administrative burden, and improve recovery
performance across your carrier network.

Talk to an Expert See How TI Helps

$8.7M

Recovered in Claims

$71

Average Recovery Per Claim

The Challenge

Lost and damaged shipments create unnecessary cost, increase internal workload, and can undermine both customer experience and carrier accountability. Without a consistent claims process, many organizations miss recovery opportunities or spend too much time managing them manually.

The TI Approach

Transportation Insight identifies eligible claims and manages the recovery process on your behalf, from filing and carrier follow-up through resolution, while providing visibility into recurring claim patterns.

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Maximize Claim Recovery

Capture eligible transportation charges and content value that often go unclaimed.

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Reduce Admin Effort

Offload claim filing, documentation, carrier communication and follow-up to TI.

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Improve Carrier Accountability

Monitor claims activity and outcomes with better visibility into carrier trends and performance.

How TI Helps

TI automates and manages the claims process from identification through recovery, so your team doesn’t have to.

Find every recoverable claim faster.

We detect loss and damage events automatically from parcel shipment and invoice data, then verify eligible claims against carrier rules to help capture available recovery opportunities.
Partnering with TI for Lost & Damage Claims Management has made a material operational impact. Their automated, end-to-end process helped us recover twice what we expected and drastically reduced the time our team spends on claims, freeing us up to stay focused on throughput and delivering a great customer experience.
Sr. Director of Operations
Leading Kitchen Essentials Retailer

Frequently Asked Questions

We identify eligible parcel loss and damage events, file carrier claims, manage follow-ups and recover transportation and content value up to $100 where eligible. The service provides visibility into recovery activity and can operate independently or alongside your broader parcel management program.

Explore other TI solutions

Parcel Audit & Payment

Validate carrier invoices and recover billing discrepancies.

Learn More

Enhanced Tracking & Delivery Experience

Identify shipment issues earlier and improve visibility into delivery exceptions that may lead to claims.

Learn More

Take the Work Out of Claims Management

Improve claim recovery, reduce internal effort, and strengthen accountability
across your parcel network.
Get Started