Validate parcel charges, recover eligible refunds, simplify carrier
payment, and turn clean audit data into opportunities to improve
parcel cost and performance.

Talk to an Expert See How TI Helps

$31.4M

Recovered in Rating Errors

2.8B

Parcel Transactions Audited

99%

Billing Accuracy

The Challenge

Parcel invoices contain thousands of charges based on complex carrier rates and rules, creating opportunities for billing errors, service failures and other discrepancies to go unidentified.

A Better Audit Creates a Better Foundation

By validating parcel charges at the transaction level, TI creates clean, trusted transportation data that supports financial reporting, deeper analytics and smarter decision-making.

Carrier Invoices

Shipment Details

Contracted Rates

Surcharges & Accessorials

Service Information

Audit & Payment

Validate charges

Identify discrepancies

Recover eligible refunds

Normalize data

Clean, Trusted Transportation Data

Accurate

Consistent

Governed

Ready for what’s next

Analytics & Decision Intelligence

Recover Costs

Identify billing errors, duplicate charges, service failures, and refund opportunities before they erode margin.

Simplify Carrier Payment

Reduce manual invoice review while improving payment accuracy and financial reporting.

Improve Financial Visibility

Use validated parcel data to support more accurate reporting, cost allocation and ongoing parcel improvement.

How TI Helps

Invoice Audit

Every parcel invoice is audited line by line, validating charges associated with each shipment against contracted rates, fuel charges, surcharges and applicable carrier charges. TI identifies duplicate charges, address corrections, manifested-but-not-shipped packages and other billing discrepancies to recover unnecessary spend.

Lost & Damage Recovery

Eligible lost and damaged shipments are automatically identified, with claims filed and managed by TI from identification through recovery. Instead of asking your team to manage carrier claims, TI handles the process on your behalf.

Service Validation

We validate that purchased services were delivered as billed, including guaranteed delivery commitments, Saturday service, and other carrier-specific offerings.

Carrier Payment

Consolidate approved parcel invoices and simplify carrier payment after charges clear audit. TI helps streamline carrier settlement, reduce administrative effort and improve payment accuracy.

Audit Data & Insights

Every audit creates valuable data about parcel spend and operations. TI uses billing discrepancies, accessorial trends, shipment characteristics and recurring cost drivers to help identify improvement opportunities, while clean audited data supports broader Analytics & Decision Intelligence.

Financial Reporting, GL Coding & Accruals

Organize transportation cost data with GL coding and accrual reporting to support cleaner financial reporting and month-end close. Accrual reporting provides greater visibility into transportation expense projections to support parcel cost planning and forecasting.

Customer Success

Retail

Protecting the Value of a New Carrier Agreement

The Challenge

A large retailer implemented new carrier rates that included an earned discount tied to shipping volume. If the new terms weren’t applied correctly, overcharges could quickly erode the value of the agreement.

The Approach

TI loaded the new contract terms into the audit before the first invoice arrived. During the initial invoice cycle, the audit identified that the carrier was applying the wrong earned discount. TI documented the discrepancy and worked with the carrier to correct it.

The Outcome

$1.2M

$1.2M recovered in overcharges, with the correct discount applied going forward and the client’s negotiated savings protected.

Frequently Asked Questions

TI validates parcel charges against contracted rates and carrier rules, identifies billing discrepancies and eligible refunds, confirms purchased service levels were met and supports carrier payment. We also manage eligible lost and damage claims and create clean audit data for financial reporting and analysis.

Explore other TI solutions

Parcel Analytics & Intelligence

Turn audited transportation data into actionable insights that support ongoing cost and performance improvement.

Learn More

Parcel Lost & Damage Claims Management

Recover additional value through end-to-end lost and damage claims management.