Parcel Audit & Payment

Our parcel audit uses advanced technologies to mirror carrier systems, resulting in the industry’s most detailed and accurate parcel audit. We ensure vendor compliance to meet customer service standards while identifying invoice errors and proactively submitting claims for all issues.

See how TI can help you simplify your supply chain.

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Eliminate recurring issues.

By leveraging our technology and team of experts, we provide a comprehensive parcel audit that includes invoice, service and compliance audits. We identify gaps and make repairs to eliminate recurring issues, all to reduce monthly corrections and improve your overall cash flow.

Get a consolidated view of each package.

Unlike other providers, we provide a full rate audit, not just a trending audit at the package level, meaning all base rates and surcharges from various invoices are consolidated into a single view. By leveraging your contracts and confirming tier applicability, we ensure each charge receives the discount required.

Utilize actionable insights.

We’re proud to offer the most comprehensive, data-driven parcel strategy. Real-time system updates and reporting provide actionable data so your business can continually grow and improve.

Invoice Audit

We perform a full invoice audit, reviewing every charge associated with a single shipment (freight cost, surcharges and fuel) for the most detailed audit in the industry. As a result, you don’t overpay for address correction fees, duplicate charges, residential adjustments or shipments manifested but not shipped.

Service Audit

Despite carriers waiving service guarantees, we measure on-time delivery for a positive end-customer experience. If your company is paying for guaranteed service, Saturday pickup or delivery or other services, we track and make sure service requirements are met. Monitoring each shipment helps us address issues like invalid pickups or damage indications submitted by the driver.

Compliance Audit

Checking for everything from improper account usage to actual declared value, our experts provide thorough third-party compliance audits to ensure you and your vendors stay within your contracts.

Lost and Damaged Claims

Don’t waste time researching parcel claims. Our specialized team collaborates with carriers to track down damages, take the recovery process to the package and get reimbursement when it is due. Nobody else in the industry goes that far. Claims on lost or damaged packages, up to a value of $100, are submitted by our team.