Transportation Insight Highlights Critical Role of Human Expertise in Era of Digital Transformation

Logistics Partner Leverages Technology and Creativity to Innovate Supply Chain Strategy HICKORY, NC (February 15, 2018) – Transportation Insight, a multi-modal Enterprise Logistics Provider, identifies human expertise as a critical element in supply chain innovation related to the advanced digital age, the transportation marketplace and business process transformation. A supply chain pioneer and 30-year veteran of the logistics industry, Transportation Insight Founder and Chairman Paul Thompson shares his viewpoints on this in “Accelerate Breakthrough by Helping Human Experts” included in Inbound Logistics’ 2018 Logistics Planner.

“While machine learning and predictive intelligence will shape this era, creative companies that value collaboration, human expertise and servant leadership can change the game,” Thompson writes. “In a framework of ‘it’s all about we,’ CEO blueprints reveal leaders who do good work and show consideration for associates, customers and business partners can achieve more and drive transformation.”

During periods of supply chain disruption driven by capacity challenges, regulatory pressures and increased demand for shop-anywhere, ship-anywhere e-commerce service, Thompson believes human capacity for innovation can be especially impactful. Forward-thinking companies engaged in partnerships with reliable solutions providers that drive sustainable strategies anchored in operational excellence, transparency and trustworthiness can position themselves for dependable service to end customers and profitable performance.

“When markets tighten, supply chains generally shift to focus on reliable service. Broad industry knowledge becomes critical,” writes Thompson, an Award Recipient for the 2015 EY Entrepreneur of the Year® Southeast Program. “Decision makers must seek proven processes and deep domain expertise including understanding of carrier strengths. By leveraging best lane, best price, best service options in a co-managed environment, shippers with an Enterprise Logistics Partner can improve performance despite constraints.”

A robust technology platform composed in part of user-friendly Transportation Management System (TMS) applications, advanced multi-modal (Parcel, Less-than-Truckload, Truckload) data analysis and deep logistics industry knowledge in a connected, intelligent environment enable shipper clients to mitigate constraints caused by rapid economic growth and omni-channel complexity. By leveraging technology to optimize shipping decisions, enhance visibility and improve transportation process efficiency, shippers can become better business partners while fostering stronger relationships to build operational contingencies and maintain delivery and service targets.

Transportation Insight’s end-to-end supply chain service platform is highlighted alongside Thompson’s thought leadership article in Inbound Logistics’ annual Logistics Planner. Built on the Extended LEAN® continuous improvement methodology for the supply chain, Transportation Insight’s service portfolio helps manufacturers, retailers and distributors implement best supply chain practices to create competitive advantage. Leveraging a signature, Co-managed Logistics® approach, comprehensive analytics, business intelligence, state-of-the-art technology, financial settlement and innovative parcel and e-commerce solutions, Transportation Insight brings multi-modal expertise to nearly every sector of the North American economy to help valued clients accelerate growth.

“Next-generation supply chain leaders embrace change to drive efficiencies. Innovation is how each of us is successful,” Thompson writes. “Passionate, collaborative visionaries who find success by helping their teams accomplish their goals can help their companies do the same. When you value people, you accelerate the art of the possible and achieve breakthrough.”

Innovation, along with competence, confidence, passion, character, collaboration and humility comprise Thompson’s seven attributes for leadership within the framework of “it’s all about we.” He shared these key attributes as speaker for the 58th Boyles Distinguished Lecture Series at Appalachian State University’s Walker College of Business, where he serves as a board member for the school’s supply chain management program and commends the success of the Transportation Insight Center for Entrepreneurship. Thompson is widely recognized as a humanitarian who contributes time, effort and resources to a variety of charitable organizations while fostering the next generation of supply chain professionals, as evidenced in his receipt of Business North Carolina’s inaugural Cultural Leader of the Year Award.

About Transportation Insight, LLC

Transportation Insight is a multi-modal, lead logistics provider with $3.9 billion in logistics spend under management.  For nearly 20 years, the Enterprise Logistics Solutions Provider has partnered with manufacturers, retailers and distributors to achieve significant cost savings, reduce cycle times and improve customer satisfaction by providing customized supply chain solutions. Transportation Insight offers a Co-managed Logistics® form of 3PL, carrier sourcing, freight bill audit and payment services, state-of-the-art transportation management system (TMS) applications, parcel technology platform (audit, engineering, advanced analytics) and business intelligence. Serving over 1,500 clients, its logistics services portfolio includes domestic transportation, e-commerce solutions, supply chain analytics, international transportation, warehouse sourcing, LEAN consulting and supply chain sourcing of indirect materials including secondary packaging. Headquartered in Hickory, NC, Transportation Insight has secondary operating centers in Atlanta, GA, Bentonville, AR, Boston, MA, Charlotte, NC, Omaha, NE, Overland Park, KS and Salt Lake City, UT; service centers in Chicago, IL, Canton, OH, Charlotte, NC and St. Louis, MO; and more than 50 client support offices across North America. For more about Transportation Insight, visit, email or call 833-421-0433.